1. Right to Cancel

You have the right to cancel your order within 14 days after receiving it, for any reason. Once you notify us, you have 14 more days to return the item.

2. Conditions for Returns

• Items must be unused and in original packaging.

• Custom or personalized products cannot be returned.

• Proof of purchase is required.

3. Refunds

We will process your refund within 14 days of receiving and inspecting the returned item. Refunds include the original standard shipping cost (not return shipping costs).

4. Exchanges

Exchanges are only accepted for defective or damaged items.

5. Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping method.

6. Contact

📧 support@britsinkstudio.shop
📞 +44 7424 384973